Objektives
Today's business world is undergoing rapid change and development, giving rise to new business theories and applications. Within this structure, secretarial/executive assistance has evolved from a profession involving limited tasks and acquired by chance into a systematic structure that fulfils a specific role within an organisation.
In light of these developments, duties and responsibilities have shifted the concept of secretarial work towards that of executive assistance. The profession encompasses various stages, ranging from daily and basic office and secretarial services to Office Management and Executive Assistance, which supports managers in fulfilling their duties and responsibilities. Due to these characteristics, Executive Assistance/Secretarial work is attracting interest as a profession supported by successful managers.
In this sense, the programme aims to equip students with the knowledge and skills necessary to meet the needs of a rapidly changing and evolving business world, proficient in at least one foreign language, expert in computer use, able to professionally apply office management principles and methods, knowledgeable in professional correspondence, able to establish good interpersonal relationships, able to type quickly and accurately using all ten fingers (F-keyboard) without looking, able to use all types of office technology, knowledgeable in modern protocol, who facilitate communication for the office and its managers, handle correspondence, organise meetings and manage the office, are open to innovation and development, and are highly skilled office staff, office managers, executive assistants and secretaries needed in office management, accounting and public relations.
Targets
Office Management and Executive Assistantship will become an increasingly functional programme in the future, with its need and importance growing steadily in our country, in all developed countries, and throughout the world.
In the future, organisations will require a workforce with knowledge and skills in many fields even more than they do today. The Office Management and Executive Assistantship Programme aims to train qualified professionals with the knowledge and skills that organisations seek in this field, while also introducing the professions of professional secretarial work and executive assistantship to new developments beyond the traditional concept of secretarial work, with the goal of making it a contemporary profession of the future.
In the organisational world of the future, other problems as important as production and sales will also be encountered. The fundamental problem for almost every organisation will be the awareness of ‘economic efficiency and effectiveness’ and ‘social/psychological efficiency and effectiveness’ in management. It is a fact that efficiency can be achieved by doing the right things, and effectiveness can be achieved by doing things right. In this sense, the programme's objective is to train secretaries and office staff who will serve in future management positions as experts in efficiency and effectiveness. On the other hand, another objective of our programme is to outline the future specifications of education and training activities within the framework of National Quality Policies and our University's Quality Policies.
The manager's office is the main hub of the organisation's management pyramid and the centre of communication, and this will continue to be the case in the future. It is certain that secretaries will also play an important role in this key centre. The aim is for future secretaries and/or executive assistants to be indispensable elements who ensure the smooth running of executive offices, organise communication, and manage the manager's time, and for Executive Assistants or Secretaries to provide real support to their managers, acting as their ‘right-hand man’.
On the other hand, in the rapidly developing business life of the future, senior managers of organisations will need individuals who can organise internal and external communication, control documentation (document flow), speak foreign languages, and possess knowledge and skills in business administration, economics, accounting, management, and basic law. who possess professional knowledge and skills in secretarial/executive assistance, have acquired speaking skills, are knowledgeable about social and organisational etiquette, and are cultured.
Office Services and Executive Assistantship is expected to become more important in the coming years for managers who will use their time effectively and reduce their duties and responsibilities, and accordingly, an increase in employment is anticipated.
In line with these objectives, the department aims to train professionals who will contribute to public and private sector organisations at both local and national levels.